Contact Us
If you have a question about an order, delivery, returns, payment or product information, we will be happy to help. WildBits is operated by Feneri Global and we aim to provide a clear, friendly and reliable customer experience.
Get in touch
You can contact us using the details below. For the fastest response, please include your order number if your enquiry is related to an existing order.
Telephone
00447895526093Business address
Feneri Global
19 Winchat Close
Coventry
Binley
CV3 2FE
Please note: if your enquiry is about returns or local collection, it is best to contact us before sending or collecting any order so we can confirm the details with you.
How can we help?
We can assist with the most common store and order-related questions.
Order enquiries
Questions about order status, dispatch updates, tracking details or delivery times.
Returns & refunds
Help with return instructions, refund status and general returns information.
Payment support
Assistance with checkout issues, payment options or payment confirmation questions.
Product information
Questions about product materials, bundles, featured items and store availability.
Opening hours
Our standard support hours are shown below. We aim to respond as quickly as possible during working days.